Dan Maimone, Global Director of Customer Success Operations – Harri

Dan Maimone - Harri - headshot


Speaker Overview:

As a seasoned leader with over 15 years of experience in hospitality operations and 5 years in the HR tech space at Harri, Dan brings a unique blend of operational efficiency and customer-centricity. His passion lies in driving customer success for hospitality brands and creating positive business outcomes through exceptional customer experiences.

As the Global Director of Customer Success Operations, he has helped grow Harri from a startup to scaleup, working with companies across the hospitality sector like Mitchell & Butler's, Hawksmoor, Caravan, Fuller's, Burger King, Wendy's, Red Carnation Hotels, and more. Harri's product offering includes Carri, a conversational AI ambassador that connects brands and candidates. More than just a chatbot, Carri delivers action-oriented messages and removes the friction of acquiring talent at any scale by neatly integrating with the Harri ATS and WFM suite of applications.

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